Thanks to Desert Rat also for putting up his story. I'm not terribly mad at them, but I'm not happy. Hopefully South Bay Motorsports in San Diego, CA at least learned to ask people about this in the future. So, here I am, with a shitty factory flash and $125 that won't put Stoltec back in my bike. The manager said ok, and they gave me $125 out of the cash register. Furthermore, it should only be performed on bikes experiencing the stated problem." I then showed him the copy of the bulletin that user Mcmann was nice enough to post in another thread.Īt this point he knew I at least had my shit together enough to cause him a problem, so he tried the line, "Let me call Yamaha and see what they're willing to do." And I said, "No, Yamaha has nothing to do with this mistake. The manager went on to say, "We are required to fix all factory recalls." To which I replied, "This was not a recall, it was a bulletin. All I ever asked for was the headlight fix.
Maybe I should have known that, but I just thought it was part of the headlight recall title. We use Woolich and Rexxer equipment to carry out the reprogramming of the ECU’s on most makes and models. Reprogramming ECU’s on fuel injected motorcycles has become popular as riders strive to get the best out of their motorcycles. The manager was friendly but started out by pointing to the release order that I signed which read:įor all concerned, "YCCT REPROGRAM" is the factory reflash. The latest in ECU reflashing technology is available at BCperformance. The guy stood up, said ok, and went to get the manager. All ECU flashing is still shipped the same day we received them We specialize in motorcycle performance modifications, dyno tuning and ECU flashing. I don't want to get ugly, but you guys need to make this right." I know you were simply trying to help by fixing this bulletin (for which they can also bill Yamaha), but I never asked for it. Without getting too verbose, you guys owe me for this Stoltec reflash ($125), plus my time/labor, plus postage, but I will settle for the $125. (I handed him the receipt from Stoltec which I had thankfully saved). I laid my bike records down on the table and said, "Here's how we make this right. The service rep handed me my key and said, "Have a good day." Nope. I tried to let them offer something before I presented my case, but nada. Yet they acted like I was just there to pick up the bike and everything was cool. They knew I was coming, and they knew I was pissed. I went to the dealer ready to do battle, my heart still shattered from the initial shock that I will never again feel the love, the touch, of my murdered Stoltec reflash.